Policies and FAQ

Answers for all your Frequently questions

Policies and FAQ

Answers for all your Frequently questions

Vision:

We aspire to be a company with authentic leadership based on a foundation of expansion and personal growth.   We commit to excellent customer service, provide a line of products and diverse customized services that will change the way you think about beauty. We are driven to be recognized for our care and professionalism for our clients and coworkers.

Mission:

We go beyond the salon and offer the best of ourselves to inspire and create physical and emotional restoration.

Clinic Etiquettes

Please arrive 15 minutes early for your treatment. Paperwork needs to be filled out prior to your service, and to ensure these forms do not interrupt treatment time we ask that you come ahead of your scheduled appointment. Arriving late will simply limit the time
of your treatment. Your treatment will end on time so that the next guest will not be delayed, and the full value of your treatment will be applied.

Cancellation Policy

We request a minimum of a full 48 hours notice for appointment cancellations or reschedules. For missed appointments or appointments cancelled/rescheduled without sufficient notice a $50 fee will be charged for service appointments, or the series
treatment will be forfeited.

Refund Policy 

All services or packages purchased are eligible for a refund within 30 days of initial purchase date, if the service has not yet commenced. Packages purchased through Specials/Promotions are not eligible for a refund.